Mail gives you mailboxes on your own domains, and lets your apps send mail. Open Mail. If it says “Mail is not set up on this realm”, your operator hasn’t turned it on.
Mail runs on a mail server the realm keeps for everyone, or, on plans that include one, on a server of your own. You use it the same way either way.
Add a domain
- Verify the domain first, under Domains (Domains and DNS).
- In Mail › Domains, choose Add domain and pick it.
- The domain’s page lists the DNS records mail needs (MX, SPF, DKIM, DMARC and the records mail apps use to find their settings) and says whether DNS has them. If the domain uses the realm’s nameservers, they are added for you. Otherwise add them where your DNS is, until the page says All records found.
Velrix keeps the domain’s DKIM keys and rotates them by itself.
Mailboxes
In Mailboxes, choose New mailbox, give the Name before @ and a size. Its password is shown once: copy it.
- App passwords: in mail apps, sign in with an app password instead of the mailbox’s own. Make one per app or device (New app password) and Revoke it when you stop using it.
- Autoresponder: answers every mail while it is on, with your subject and message.
- New password and Change size do what they say. Remove deletes the mailbox and its mail.
A mailbox brought over from another system can keep its old password. If that password was stored in a weak form, the mailbox is marked and asks for a new one.
Connect a mail app
Sign in with the full address as the user name. Connect shows the server’s name.
| Port | |
|---|---|
| IMAP | 993 (TLS), 143 (STARTTLS) |
| SMTP (sending) | 587 (STARTTLS), 465 (TLS) |
| POP3 | 995 (TLS), 110 (STARTTLS) |
| ManageSieve (filters) | 4190 |
| JMAP | https:// the server’s name |
Most mail apps find these by themselves from the address.
Webmail
Where the realm runs webmail, Open webmail on a mailbox opens it in a new tab, already signed in: you don’t type the mailbox’s password. Signing out of the webmail ends that sitting. People without an account on the realm, such as your staff, sign in to the webmail with their address and the mailbox’s password or an app password. Under your provider’s brand, the webmail has their name.
Aliases and catch-all
- Aliases (New alias): mail to the alias goes to one or more addresses, here or anywhere.
- Catch-all, on a domain’s page: mail to addresses that don’t exist goes to the mailbox you pick.
Mail from your apps
On an app’s Mail tab, choose Send mail. The app gets an address such as no-reply@example.com and these variables, sealed so only the app sees them: SMTP_HOST, SMTP_PORT, SMTP_USER, SMTP_PASS, SMTP_FROM. They are deployed as a new revision at once.
- New password gives the app a new one and ends the old.
- Stop sending mail removes the address and the variables.
- Mail › App mail shows each app’s mail sent, delivered, bounced and complained about.
Your plan limits how much an app sends a minute and a day. If too much of its mail bounces or is reported as spam, sending is paused and you are told. Fix the cause, then choose Resume. If your mailboxes send like that, they are put on hold, and only your operator lifts it.
Backups and your data
Mail is backed up with the mail server’s volume. When an account is closed, its own mailboxes, aliases and app senders go with it; an organisation’s mail belongs to the organisation.